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SECURITY OVERVIEW

In today's world, convenience is a must and America First is committed to your convenience. Let's keep security in those conveniences a top priority by working together. Choose a topic below to learn more about what we're doing and what you can do to ensure the highest levels of security exist.

 

Reporting Fraud

If you suspect fraud, you may also contact us:

  • At 1-800-999-3961.
  • By visiting a branch.
  • Writing to:
    America First Credit Union
    Attn.: Fraud Management
    P.O. Box 9199 Ogden, Utah 84409.
  • Forward suspicious email to emailfraud@americafirst.com

 

Report a Lost or Stolen Card

To report a lost or stolen debit or credit card(s), please call 1-800-999-3961.

  • We'll cancel your card immediately.
  • You won't be liable for any fraudulent activity.

Be prepared to provide:

  • Your name
  • Which card was lost/stolen
  • Date lost
  • Date last used
  • Mother's maiden name
  • State or country where lost
  • If PIN was compromised

You can block your PIN through Online Banking

 

Important Security Information

Do not offer personal or confidential information via unsecured email or over the telephone. Remember, America First will never contact you and ask for your account number or PIN over the phone, via email, or by any other channel.