Our cyber security team continually monitors potential threats and we have recently seen an increase in fraudulent activity through phishing scams via text message, email and phone. At America First, the financial security of our members is our highest priority, and we are proactively and vigilantly working to protect you. Here are a few important things you should know or do to help us keep your information safe:
It is highly likely that you will be targeted with fraudulent texts, emails or calls. Please know that just receiving them is not enough to compromise your account. However, if you engage with them and mistakenly divulge sensitive information, you should immediately change your account PIN and password in Online Banking, set up account alerts, then closely monitor your account activity. If you notice anything suspicious or unusual, visit your nearest America First branch or contact us as soon as possible. Our team will help resolve your situation and take steps to further secure your account.
Criminals are constantly finding new ways to access and steal financial resources. While America First uses cutting-edge technology to protect accounts & information, you’re also on the defensive front line. Scammers may reach out to you directly, seeking your personal data.
Remember, we’ll never reach out to you to ask for your PIN, Social Security or account numbers—either by phone or email/text.
Read on for ways to understand and prevent fraud.
Learn about some of the tricks criminals are using to steal information and rob consumers.
Keep an eye out for these red flags when you go online and interact with others.
If you suspect your America First account has been compromised, let us know immediately—use online banking, visit a local branch, or call 1-800-999-3961.